Privacy Policy
Privacy Policy for Dar Al Areej
At Dar Al Areej, protecting your privacy and safeguarding your personal data is our top priority. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website or purchase our products. We are fully committed to complying with the General Data Protection Regulation (GDPR) and maintaining transparency in our data practices.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect and process various types of personal information to provide you with our services and enhance your shopping experience. This may include:
a) Personal Identification Information
• Your name, phone number, shipping address, and billing address.
b) Payment Information
• When you make a purchase, your payment details are securely processed by PayPal. We do not store or access your payment information.
c) Usage Data
• Details about how you use our website, such as your IP address, browser type, device information, pages visited, and referral sources.
d) Optional Information
• Any additional information you choose to share with us, such as feedback or responses to surveys.
2. How We Use Your Information
We use the information you provide to:
• Process and fulfil your orders, ensuring timely delivery of your products.
• Communicate with you regarding your orders, queries, or support requests.
• Enhance your shopping experience through personalised recommendations and improved functionality.
• Monitor and maintain the security of our website and detect any potential fraudulent activities.
• Comply with legal obligations or enforce our terms and conditions.
3. Sharing Your Information
Your personal information is shared only in the following cases:
• With PayPal: To process your payments securely. PayPal handles your data according to their own privacy policies.
• Legal Requirements: When required by law, regulation, or legal processes, we may disclose your personal information.
We never sell, rent, or share your data with third parties for marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and offer personalised content. Cookies are small text files stored on your device that help us understand your preferences.
You can manage or disable cookies through your browser settings, though certain website features may be affected.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Once your data is no longer required, it is securely deleted or anonymised, unless we are legally obligated to retain it.
6. Your Rights Under GDPR
As a resident of the United Kingdom or European Union, you have the following rights regarding your personal data:
• Right of Access: You can request a copy of the personal data we hold about you.
• Right of Correction: You can ask us to update or correct your personal information if it is inaccurate or incomplete.
• Right to Deletion: You can request that we delete your personal information, subject to certain conditions.
• Right to Restriction: You can ask us to limit the processing of your data in specific situations.
• Right to Data Portability: You can request that your data be transferred to another organisation or provided to you in a structured format.
• Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
• Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.
To exercise these rights, please use our contact form available on our website, and we will respond promptly.
7. Data Security
We are committed to ensuring the security of your personal data. We use appropriate technical and organisational measures to protect it from unauthorised access, misuse, or disclosure. These measures include encrypted data storage and regular security assessments.
While we take all reasonable steps to protect your data, please note that no method of transmission over the internet or electronic storage is entirely secure.
8. Third-Party Links
Our website may include links to external websites for your convenience. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please use our contact form to notify us, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. Any updates will be posted on this page, and we encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using our contact form on the website.
We are committed to addressing your concerns promptly and ensuring that your privacy rights are respected.
2025 | Dar Al Areej